Terms of Use

These Terms of Use govern your access to and use of the NoteScreen website, the free check tool, and our subscription products — NoteScreen Check and NoteScreen Scribe (together, the “Service”), operated by NoteScreen LLC. By using the Service you agree to these terms. If you do not agree, do not use the Service.

NoteScreen is a documentation-support tool. It reviews a session note or treatment plan you provide and flags possible billing denial triggers so you can decide what, if anything, to fix before you submit a claim.

It is not, and must not be relied on as:

• Billing, coding, legal, or clinical advice.
• A billing or claims-submission service.
• A substitute for your professional judgment or your payer's policies.
• A guarantee that any claim will be accepted, paid, or not audited.

The Service is intended for licensed clinicians and their authorized staff. You are solely responsible for the accuracy and completeness of your notes, codes, and claims, and for complying with all applicable laws, payer requirements, and professional standards. Final billing and documentation decisions are always yours.

Some features are offered as paid monthly subscriptions, billed securely through our payment processor (Stripe):

• NoteScreen Check — unlimited pre-submission checks.
• NoteScreen Scribe · Lite — the record-to-note workflow, for a lighter caseload.
• NoteScreen Scribe · Unlimited — the record-to-note workflow, for a full caseload. Not open to new subscriptions at present; existing subscriptions continue unchanged.

Any limit on the number of notes a plan includes is stated on the pricing page and at the time of purchase. Subscriptions renew automatically each period until you cancel, and you may cancel at any time — access continues through the end of the period you have already paid for. Fees are stated at the time of purchase and exclusive of any applicable taxes. We may change plan prices or limits on a prospective basis, with notice reflected by the “last updated” date above. Except where required by law, payments are non-refundable.

NoteScreen is designed to point you toward the code that matches your documentation, or the detail your note is missing — never to suggest documenting services that did not occur or coding beyond what your note supports. Do not use the Service to misrepresent the care you provided.

• Use the Service only with notes you are authorized to handle.
• Do not rely on it as your sole compliance control.
• Do not attempt to disrupt, reverse-engineer, scrape, or overload the Service.
• Do not use the Service to violate any law or any patient's privacy rights.

The free paste check runs in your browser and is designed so that note content never reaches our servers. The optional screenshot feature transmits your image for text extraction, as described in our Privacy Policy. Until a Business Associate Agreement covers your account, do not upload screenshots containing protected health information — use de-identified content. You are responsible for ensuring your use of the Service complies with HIPAA and your other obligations.

The Service, including its software, content, and branding, is owned by NoteScreen LLC and protected by applicable law. We grant you a limited, non-exclusive, revocable license to use the Service for its intended purpose. The notes and content you input remain yours.

The Service is provided “as is” and “as available,” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be error-free, uninterrupted, or that it will catch every issue in a note.

To the maximum extent permitted by law, NoteScreen LLC will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for denied claims, lost revenue, or lost data, arising from your use of or inability to use the Service. Our total liability for any claim relating to the Service will not exceed the greater of the amount you paid us for the Service in the prior twelve months or US $100.

We may modify or discontinue the Service, and may update these terms, at any time. Material changes will be reflected by the “last updated” date above and, where appropriate, notice on the site. Continued use after a change means you accept the revised terms.

These terms are governed by the laws of the State of Washington, without regard to its conflict-of-laws rules. Any dispute will be resolved in the state or federal courts located in Washington, unless applicable law requires otherwise.

Questions about these terms? Email hello@notescreen.ai.